Conversational AI Chatbots: A Step Backward in HCI?
Human-computer interaction (HCI) is the study of how people interact with computers and other technologies. HCI has evolved over time, from using keyboards and mice to touchscreens and gestures, and more recently, to voice and video. Conversational AI chatbots are a new type of HCI that use natural language processing (NLP) and machine learning (ML) […]
